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Order and Delivery

For orders made before 4:00 pm on a working day you will receive a confirmation and a delivery time within the same day.
Orders placed after 4:00 pm or during the weekend, are processed and confirmed the next business day.

                                       Куриерска фирма Еконт Експрес  Куриерска фирма Speedy Express Delivery Service

 

Payment

We accept many different types of payment options- in cash, by bank, by debit card (via Maestro, Visa, Mastercard), by ePay, as well as through PayPal .

Returns

According to art. 55 of the CPA every consumer has the right to renounce the purchased item within 7 working days from the date of purchase. Packaging of the product and the product itself should not be damaged and/or used by the customer. Shipping costs for delivery and return of the goods will be paid by the user.

The Customer has the right to refuse to accept the product when it is delivered in one of the following conditions:

• The delivered goods do not correspond to the stated purchase and it can be detected by an ordinary examination;

• The amount of money that the Client shall pay does not correspond to the amount of money required;

• In case of discrepancy between the stated purchase and supply products, which has not been possible to be established on the time of delivery, you may want delivered goods to be replaced by corresponding to the application made by you for purchase within 24 hours of receipt them;

• The Client has the right, without compensation, to abandon the contract within 7 days from the day following receipt of the goods. In this case, the customer must return the product in the original box and undamaged. Failing this condition, we reserve the right not to accept returned goods, and thus not pay the costs incurred in the purchase by the Client.